Compliance

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In support of ethics and integrity

At TRH Hoteles, we value transparency and ethics as fundamental principles. We are committed to regulatory compliance and best practices in terms of conformity.

Here you will find resources and procedures that ensure a safe and responsible environment for all our employees, business partners, and suppliers.

Together, we build a culture of integrity and respect.

Whistleblowing Channel

Whistleblowing Channel

TRH Hoteles provides its Whistleblowing Channel so that you can request information or advice about specific situations, as well as, if applicable, report situations that may be contrary to the Code of Conduct and other internal regulations of TRH Hotels, which could constitute illegal or criminal acts.

The reports will be handled by the Compliance Committee. The Compliance Committee is responsible for receiving, processing, and resolving the reports.

The Compliance Committee will be dedicated to managing the reports and organizing the investigation. A reinforced confidentiality duty is established regarding the matters related to the procedure.

Subject of reports
Subject of reports

In the Whistleblowing Channel Regulations, you can consult other communication methods and the functioning of the Channel.

We remind you that the whistleblowing channel is not for submitting suggestions, complaints, proposals, or other considerations that are not related to the non-compliance of the Criminal Compliance Management System approved by the SEM Iberia group.

WHISTLEBLOWING CHANNEL REGULATIONS SEM IBERIA GROUP

INDEX

1. Introduction
2. Scope of the Procedure

- Objective and material scope
- Subjective scope

3. Specific objectives of the channel
4. Channel operation
5. Principles underlying the Whistleblowing Channel
6. Management of the Whistleblowing Channel
7. Access to the whistleblowing channel
8. Admission for processing
9. Processing and resolution of cases
10. Protection of personal data

Acceso al Canal de Denuncias

Access to the Whistleblowing Channel

The Whistleblowing Channel of TRH Hoteles is easily accessible to everyone (Employees, Business Partners, Suppliers, etc.). Reports can be made through the following channels:

By Postal Mail:
Grupo SEM Iberia Dirección de RRHH Canal de denuncias. Calle Hermosilla no 57 planta 1 28001.-Madrid

Through an in-person meeting within a maximum of 7 calendar days.

The Whistleblowing Channel Regulations include other communication methods and details on how the Channel operates.